|
4 | 4 | Known Problems
|
5 | 5 | ==============
|
6 | 6 |
|
7 |
| -The description of KPs, along with their workarounds, detection, and mitigation |
8 |
| -strategies, are available for customers on `problems.ferrocene.dev |
9 |
| -<https://problems.ferrocene.dev>`_. |
| 7 | +Ferrocene's defects are categorized into the Known Problems (KP) database. Each |
| 8 | +KP is described along with its workaround, detection and mitigation strategies. |
| 9 | +Access to the database is only available to Ferrocene customers with an active |
| 10 | +subscription. |
| 11 | + |
| 12 | +Consulting Known Problems |
| 13 | +------------------------- |
| 14 | + |
| 15 | +The up-to-date version of the Known Problems database is available at |
| 16 | +`problems.ferrocene.dev`_. The contents of the database are regularly updated, |
| 17 | +as new problems are discovered or fixed. |
| 18 | + |
| 19 | +An offline copy of the database can be downloaded by following the instructions |
| 20 | +at `problems.ferrocene.dev`_. When consulting an offline copy, make sure it is |
| 21 | +up to date. |
| 22 | + |
| 23 | +Notification of newly discovered problems |
| 24 | +----------------------------------------- |
| 25 | + |
| 26 | +All customers with an active subscription that includes known problems |
| 27 | +notifications can receive emails when new problems are discovered. The |
| 28 | +customer's employees in charge of triaging new Known Problems must enable |
| 29 | +"Functional Safety notifications" in the `notification settings`_ to receive |
| 30 | +them. |
| 31 | + |
| 32 | +It is the responsibility of the customer to be aware of new problems being |
| 33 | +discovered (for example by subscribing to the notifications, or by periodically |
| 34 | +monitoring `problems.ferrocene.dev`_) and apply the procedures described in new |
| 35 | +database entries. |
| 36 | + |
| 37 | +.. _problems.ferrocene.dev: https://problems.ferrocene.dev |
| 38 | +.. _notification settings: https://customers.ferrocene.dev/users/notifications/preference |
0 commit comments