Rejected GitHub Education application — need advice on what to do next

[Steph-001]

Hi everyone,

Hi,

I’m a faculty member in France and recently applied for GitHub Education benefits. My application was rejected with a list of possible issues (image unclear, not in English, no school name, not identified as faculty), but it wasn’t clear which one applied.

I submitted the official document issued by the French Ministry of Education, which confirms that I am agrégé — this is the highest-level teacher certification in the French system, and it clearly indicates that I’m not a student. This is the only government-issued document available for confirming my position.

I’ve also:

Enabled 2FA

Updated my GitHub profile name to match my document exactly

Deleted a secondary GitHub account I had briefly created by mistake (and informed GitHub support about it at the time)

Since the rejection email was non-specific and there’s no way to request a manual review, I’m unsure how to proceed. Has anyone else encountered this? Is there any way to get clarification or reapply successfully?

Thanks in advance for any advice.

[evetsagg]

I'm in the same boat. I followed someone's advice to create a github ticket. This is so frustrating.

[Steph-001]

Apparently, it isn't a boat, it is a cruise ship.

[Steph-001]

Thank you

[davevad93]

Hi @Steph-001,

I recommend you take a look at the Student Developer Pack Application FAQs, and also check out this helpful discussion from a fellow Community member:

• Solved: GitHub Student Developer Pack Issues (After 9+ Auto-Rejections)

You can also contact support by opening a ticket here, select "Other" and explain your problem.

Remember to log out and log back into GitHub before submitting a new application.