Centennial College student, Github education package

[ldewjicent]

Hi everyone,

Hello everyone, I am a student at centennial college, but i am studying online. despite submitting a student card with date, and enrollment letter with date, they still denied my request 3 times. These what i get back in the email,

• Please secure your GitHub account with [two-factor authentication] (https://urldefense.com/v3/__https://github.com/settings/security__;!!NCntAZiCNxG7yDGH!Y0WYOwpsc8E4Cbt__yZWI4Xc3lOneRAxuMtEYEa8yJ0WThqYDzwXCaeWBdBLyrzJsBWaQuBgh3SHzgA3biugxxKoBnm_0QFP$). You may need to log out and log back in to GitHub before reapplying.

• The school you selected does not appear to have a campus location in your country. Your school-provided academic affiliation document must indicate virtual learning if you are remote. If you believe that the school you have applied for has incorrect information that affects your current application e.g. incorrect email domain, please select ‘My selected school has incorrect or incomplete information e.g. domains or campus location’ option when submitting a GitHub Education support ticket.

• The image you selected does not appear to contain your school name. Your complete school name must appear in your document, not only the school logo. You may include multiple documents together. If your official document is not in English then you may photograph the original next to an English translation.

• You appear not to be near any campus location for the school you have selected. Your academic affiliation documentation must indicate virtual learning if you are remote. You must configure your browser and operating system to allow location access. You may not use a VPN. If you believe that our information about your school is incomplete or incorrect e.g. missing campus location(s), then please select ‘My selected school has incorrect or incomplete information e.g. domains or campus location’ option when submitting a GitHub Education support ticket.

[md8-habibullah]

Hiii! I understand how frustrating it can be to get denied after multiple attempts. Based on the email you received, here are a few suggestions to help improve your application:

1. Enable Two-Factor Authentication
GitHub now requires 2FA for most services. Make sure it’s enabled here:

https://github.com/settings/security

2. Check Your School Documentation

Make sure your school’s full name appears clearly on your document.

If it’s not in English, include an English translation side-by-side.

If your school doesn’t have a physical campus (e.g., you’re fully remote), ensure your document mentions “virtual learning” or “remote study”.

3. Avoid Using a VPN
GitHub uses your location to verify if the school is valid for education perks. Using a VPN might block that check. Try applying without any VPN/proxy enabled.

4. Submit Correct Option for School Issues
If your school’s domain or location info is wrong in GitHub’s system, choose:

My selected school has incorrect or incomplete information
This opens up a manual review.

💡 Lastly, make sure your school-issued email matches the domain GitHub expects. If you're unsure, you can double-check your school's domain from their website.

Good luck! Hope you get access soon. The Student Developer Pack is an amazing resource.

[ldewjicent]

in my letter of acceptance is written campus of study is written : online, and also submitted my student id with number and full name and dated also.

i uploaded part of LOA which i got in attachment, and usually on the top left of the LOA there is the school address and LOGO, that is how it came. I have a scholarship letter but its not written date or my name.

[Mrintania]

Response to GitHub Education Verification Problems
Based on the rejection reasons provided by GitHub Education support, there are four specific technical and documentation requirements that need to be addressed to successfully obtain the GitHub Student Pack approval.
Two-Factor Authentication Security Requirement
The primary technical requirement involves securing your GitHub account with two-factor authentication before resubmitting your application. This security measure must be configured through GitHub's security settings, and you may need to complete a full logout and login cycle to ensure the authentication status is properly registered in their verification system.
Academic Affiliation Documentation for Remote Learning
The verification system has identified that your selected institution does not maintain a physical campus presence in your geographic region. For remote or online learning arrangements, you must provide academic affiliation documentation that explicitly indicates your enrollment in virtual learning programs. This documentation should clearly specify the remote learning nature of your educational arrangement rather than implying physical campus attendance.
Complete Institution Name Verification
Your submitted documentation must display the complete, official institution name rather than institutional logos or abbreviated references. The verification system requires full textual representation of your school's name within the uploaded documentation. If your official documents are not in English, you should include both the original document and a certified English translation positioned side by side in your submission.
Geographic Location and Technical Configuration
The verification system has detected inconsistencies between your stated institution and your apparent geographic location. For remote learning situations, ensure your browser and operating system location services are properly configured and accessible to GitHub's verification system. Avoid using VPN services during the application process, as these can interfere with location verification protocols.
Recommended Resolution Process
Submit a GitHub Education support ticket using the "My selected school has incorrect or incomplete information" option to address any institutional data discrepancies in GitHub's database. This approach allows you to provide additional context about your specific educational arrangement and geographic circumstances while ensuring all technical requirements are properly satisfied.
The combination of proper two-factor authentication, explicit remote learning documentation, complete institutional name verification, and accurate geographic configuration should resolve the recurring rejection issues you have encountered.