Github Education Verification, camera making the image blurry !!

[emirbaycan]

Hi everyone,

Hi everyone,

When I tried to complete my GitHub Education verification, I noticed that the camera feed becomes very blurry during the identity verification process. The image quality is so low that my ID details cannot be captured clearly, which I believe is causing my application to be rejected or delayed.

I have tested my camera in other apps, and it works fine with clear image quality, so this seems to be an issue specific to the verification process.

Has anyone else experienced this, and is there a known fix? Are there recommended settings, browsers, or devices that work best for GitHub Education verification to avoid the blur problem?

Thanks in advance for your help!

[SpikeVN]

Hi,

I think it is possible to upload the image from an image file. It is not necessary to take a picture with your phone camera or webcam. I tried that and got GitHub Education in this account.

Please let me know if this helps.

[SamirYMeshram]

This seems to be a common issue with the GitHub Education verification camera. The camera preview gets compressed or forced into a lower resolution, so even if your webcam works fine in other apps, the verification page can still make the ID look blurry.

What worked for some people here was not using the ID camera capture at all. Instead, try submitting another proof of enrollment document, like a current fee receipt, enrollment letter, or class schedule. If the document is a PDF, converting it to a clear PNG first can help.

A few other things worth trying:

• Use a mobile browser instead of a laptop webcam
• Try Chrome, Edge, Firefox, or Safari, since camera handling can differ
• Use the rear phone camera if possible
• Make sure lighting is strong and the document fills the frame
• Disable browser extensions or virtual camera/background blur tools
• Keep browser zoom at 100%
• Enable location services while submitting

Also check the “Denied” dropdown from previous attempts if you have one. Sometimes the rejection is not only because of blur, but because the document type, account info, location, or enrollment proof does not match what GitHub expects.

Honestly, the easiest workaround seems to be uploading a fee receipt or enrollment proof instead of fighting with the blurry camera.

[emirbaycan]

Oh i wish there was an upload image button, all there is the start camera button which opens a blurry camera, no matter the device is

[emirbaycan]

Thanks for the tips! I’ve actually already tried all of those — phone capture, keeping it steady, using different documents with seals and dates — but unfortunately it still didn’t go through.

[stashlop]

add fee receipt of the current payment it gets approved

[FacuVCanale]

Under which category did you attach the receipt?

[stashlop]

2

[FacuVCanale]

Thanks! i cant believe that actually worked. its not in english, it doesnt have my name on it, the date is in spanish format, and still the verification went through lmao

[francomascareloai]

Oh i wish there was an upload image button, all there is the start camera button which opens a blurry camera, no matter the device is

The same problem is happening here, I don't know how to solve it

[stashlop]

add fee receipt of the current payment it gets approved

[promenox]

Hi @francomascareloai

It helps to expand one of the "Denied ❌" drop-downs > and see exactly why you are failing these tests. Sometimes it can be due to missing account information. Gradually, the system will become more trusting and accept different options.

Alternatively, try using an enrollment letter or class schedule. If you need to upload files, I recommend using a PDF-to-PNG conversion service.

Also, make sure your location services are enabled and that you are submitting the requests from your campus or a similar geographic region. Use your university VPN or virtual machine if needed.

Here is a way to check your internet location.

[francomascareloai]

Oh i wish there was an upload image button, all there is the start camera button which opens a blurry camera, no matter the device is

The same problem is happening here, I don't know how to solve it

[promenox]

Expand one of the "Denied ❌" drop-downs > and see exactly why you are failing these tests. Sometimes it can be due to missing account information. Gradually, the system will become more trusting and accept different options.

Alternatively, try using an enrollment letter or class schedule. If you need to upload files, I recommend using a PDF-to-PNG conversion service.

Also, make sure your location services are enabled and that you are submitting the requests from your campus or a similar geographic region. Use your university VPN or virtual machine if needed.

Here is a way to check your internet location.

[FacuVCanale]

im having the same issue, please if someone manages to get it done explain how we should be doing it

[stashlop]

add fee receipt of the current payment it gets approved

[promenox]

Alternatively, try an enrollment letter or class schedule option. If you need to upload files I recommend using a PDF-to-PNG conversion service.

[FacuVCanale]

im having the same issue, please if someone manages to get it done explain how we should be doing it

uploading the receipt worked!

[ninjacode911]

This is a known issue that multiple people keep running into. The camera module GitHub uses for document capture compresses the feed, and on many devices/browsers it picks a low
resolution regardless of your actual camera quality. Here's what actually works based on this thread and similar reports:

What works right now:

1. Upload a fee receipt or enrollment document instead of your ID card. Several people in this thread confirmed this works — select the "Proof of enrollment" option (option 2 in
   the document type dropdown) and use your current semester's fee receipt. It doesn't even need to be in English — @FacuVCanale confirmed it went through with a Spanish-format
   receipt.
2. Convert documents to PNG before uploading. If you have a PDF (enrollment letter, class schedule, fee receipt), convert it to a high-resolution PNG image first using any
   PDF-to-PNG converter. This avoids the camera entirely.
3. Use a class schedule or enrollment letter as an alternative document if you don't have a fee receipt handy.

If you still want to try the camera route:

• Use your phone's browser (Chrome on Android, Safari on iOS) — phone cameras generally produce better results than webcams
• Hold the document steady under good lighting, fill the frame
• Try Firefox if Chrome gives blurry results (different browsers request different camera resolutions)

Additional tips that help approval:

• Enable location services and submit from near your campus or use your university VPN
• Make sure your GitHub profile name matches the name on your documents
• Expand any "Denied" dropdowns on past attempts to see the specific rejection reason — sometimes it's not the image quality at all but missing account info

TL;DR — Don't fight the blurry camera. Upload a fee receipt under "Proof of enrollment" instead. That's the path of least resistance right now.

[Rinat5x30]

Hey, I experienced something similar during the GitHub Education verification process. My camera worked perfectly in other apps, but the verification page still showed a blurry image and kept failing the capture. What helped me was switching to another browser, cleaning the camera lens, improving the lighting, and using the rear camera instead of the front one. I also noticed the image quality became much better after disabling any browser extensions that might interfere with camera access. In some cases, the issue seems to be related to the verification service itself rather than the actual camera quality.

[kkawajiO8-afk]

Hi,

I think it is possible to upload the image from an image file. It is not necessary to take a picture with your phone camera or webcam. I tried that and got GitHub Education in this account.

Please let me know if this helps.

[gaurav80909]

I faced a similar issue during verification where the camera preview became noticeably lower in quality compared to normal camera apps.

A few things that may help:

• Use a browser with better webcam handling like Chrome or Edge
• Disable any virtual camera, background blur, or webcam enhancement software
• Clean the camera lens and ensure strong front lighting before scanning the ID
• Try reducing browser zoom to 100%
• On laptops, switching from the built-in webcam to a phone camera sometimes improves clarity significantly
• If possible, complete the verification from a mobile browser instead of desktop

It may also be worth checking whether the verification system is compressing the video feed too aggressively during upload, especially on slower networks.

GitHub could improve the process by allowing a manual high-resolution image upload instead of relying entirely on the live camera stream.

[NishantJLU]

Key Solutions to Fix Camera/Blur Issues

1. Switch to the "Upload" Method
   If the live camera isn't working, you can force the system to let you upload a file:

• Select "Dated enrollment letter": Instead of choosing "Student ID," select the option for a dated enrollment
  letter or transcript.
• The Upload Prompt: This often changes the interface from a live camera view to a "Upload Image" or "Take Photo"
  button.
• Use a high-res image: Take a high-quality photo with your phone's camera app first (where autofocus works better),
  save it, and then upload that file.

2. Use your Mobile Phone (Rear Camera)
   Laptop webcams are often poor quality and lack autofocus for close-up text.

• Open the application link on your phone's browser (Chrome or Safari).
• Use the back camera instead of the selfie camera.
• Tip: Tap the screen on your phone to force the camera to focus specifically on the text of your ID.

3. Fix Browser Settings

• Disable Extensions: Ad-blockers or "Privacy" extensions can interfere with the camera API, causing it to default
  to a low-res mode.
• Reset Zoom: Ensure your browser zoom is at 100%. If it's zoomed in or out, the camera overlay can become distorted
  or blurry.
• Clear Cache: Clear your browser cache and cookies, or try the process in Incognito/Private mode.

4. Environment Setup

• Natural Lighting: Don't use a flash, as it causes glare on plastic IDs. Go near a window for bright, even light.
• Steady Surface: Place your ID on a flat table and hold your phone/laptop above it rather than holding the ID in
  your hand. This prevents "motion blur."

Summary of Success Steps

1. Use your phone.
2. Choose "Dated school document" to trigger an upload option.
3. Take a photo of your physical document (no scans/screenshots).
4. Ensure your Location Services are turned ON in your phone's settings.

[syedhaseeburrehman77-hash]

Here is the quickest way to fix the blur problem:

Switch to your Phone: Log into GitHub on your smartphone's browser (Chrome or Safari).
Use the Rear Camera: Avoid the selfie camera. Use the main back camera, which has autofocus.
Force a File Upload: On the application page, change the document type dropdown from "Student ID" to "Dated enrollment letter". This often replaces the broken live camera feed with an "Upload File" button, allowing you to take a sharp photo using your phone’s regular camera app and upload it directly.
Fix the Lighting: Place your ID flat on a dark surface in a well-lit room. Do not hold it in your hand, as motion blur will trigger an automatic rejection.