405 errors when modifying/deleting resources

[wjbabicz]

Hello, we are currently receiving the following errors on 1.1.0 when using either a scoped or unscoped token

│ Error: Client Error
│ 
│ Unable to delete routing rule, status code: 405. Got response:
│ {"message":"Request method 'DELETE' is not
│ supported","took":0.002,"requestId":"6a206b20-8709-4595-a444-43ef5a9d4510"}
╵
╷
╷
│ Error: Client Error
│ 
│   with atlassian-operations_routing_rule.platform_team_cst_routing,
│   on routing.tf line 49, in resource "atlassian-operations_routing_rule" "platform_team_cst_routing":
│   49: resource "atlassian-operations_routing_rule" "platform_team_cst_routing" {
│ 
│ Unable to update routing rule, status code: 405. Got response:
│ {"message":"Request method 'PATCH' is not
│ supported","took":0.002,"requestId":"7cd05744-d0b8-444c-8d17-8803fd350a0a"}
╵

The plan is successful, but on apply we get these errors on APIs that should definitely support these methods. Also, is there a reference for properly scoping tokens for this provider?

[kaganatlassian2]

Hi @wjbabicz thank you for informing us of this error. We're currently investigating the problem.

Would it be possible for you to send us the routing rule resource definition censoring the sensitive information?

[wjbabicz]

@kaganatlassian2 thanks for the response! here you go:

# resource "atlassian-operations_routing_rule" "platform_team_cst_routing" {
#   name     = "[JSM] US Platform routing rule"
#   team_id  = atlassian-operations_team.us_platform_team.id
#   timezone = "America/Chicago"

#   time_restriction = {
#     type = "time-of-day"
#     restriction = {
#       start_hour = 8
#       start_min  = 0
#       end_hour   = 20
#       end_min    = 0
#     }
#   }
#   notify = {
#     type = "schedule"
#     id   = atlassian-operations_schedule.platform_cst_team_schedule.id
#   }

#   criteria = {
#     type = "match-all"
#   }
# }

[kaganatlassian2]

@wjbabicz thanks for sharing your configuration. I have actually tried the same configuration, replacing team_id and schedule_id.

  ~ resource "atlassian-operations_routing_rule" "platform_team_cst_routing" {
        id               = "94c95338-a0ab-4864-9cc1-94ea84a981cd"
      ~ is_default       = false -> (known after apply)
      ~ name             = "[JSM] US Platform routing rule" -> "[JSM] US Platform routing rule 2"
      ~ order            = 0 -> (known after apply)
        # (5 unchanged attributes hidden)
    }

Plan: 0 to add, 1 to change, 0 to destroy.

Do you want to perform these actions?
  Terraform will perform the actions described above.
  Only 'yes' will be accepted to approve.

  Enter a value: yes

atlassian-operations_routing_rule.platform_team_cst_routing: Modifying... [id=94c95338-a0ab-4864-9cc1-94ea84a981cd]
atlassian-operations_routing_rule.platform_team_cst_routing: Modifications complete after 1s [id=94c95338-a0ab-4864-9cc1-94ea84a981cd]

Apply complete! Resources: 0 added, 1 changed, 0 destroyed.

  # (because atlassian-operations_routing_rule.platform_team_cst_routing is not in configuration)
  - resource "atlassian-operations_routing_rule" "platform_team_cst_routing" {
      - criteria         = {
          - type = "match-all" -> null
        } -> null
      - id               = "94c95338-a0ab-4864-9cc1-94ea84a981cd" -> null
      - is_default       = false -> null
      - name             = "[JSM] US Platform routing rule 2" -> null
      - notify           = {
          - id   = "424123dd-3ae6-4b9d-a805-a65de52cebff" -> null
          - type = "schedule" -> null
        } -> null
      - order            = 0 -> null
      - team_id          = "9417254f-fb86-4429-8d54-de5dc9154a3b" -> null
      - time_restriction = {
          - restriction = {
              - end_hour   = 20 -> null
              - end_min    = 0 -> null
              - start_hour = 8 -> null
              - start_min  = 0 -> null
            } -> null
          - type        = "time-of-day" -> null
        } -> null
      - timezone         = "America/Chicago" -> null
    }

Plan: 0 to add, 0 to change, 1 to destroy.

Do you want to perform these actions?
  Terraform will perform the actions described above.
  Only 'yes' will be accepted to approve.

  Enter a value: yes

atlassian-operations_routing_rule.platform_team_cst_routing: Destroying... [id=94c95338-a0ab-4864-9cc1-94ea84a981cd]
atlassian-operations_routing_rule.platform_team_cst_routing: Destruction complete after 1s

Apply complete! Resources: 0 added, 0 changed, 1 destroyed.

Here're the logs of my terraform apply. I'm not sure why you have received that response, actually 🤔