Why was my GitHub Pro benefit approved but GitHub Copilot (free) not upgraded to Copilot Pro as faculty?

[Zohaib-Atiq]

Hi everyone,

I recently applied and was approved for the GitHub Education Faculty benefits, which include GitHub Pro and Github Copilot Pro. However, while I received GitHub Pro access, my GitHub Copilot subscription remains the free version and was not upgraded to Copilot Pro as advertised for faculty. My approval status is "Congrats! Your request for @Zohaib-Atiq was approved and your benefits are now available."

Has anyone else experienced this discrepancy?

Are there additional steps required to activate Copilot Pro, or is this a known delay in provisioning?

I’ve checked the official documentation, which lists Copilot Pro as a faculty benefit, but I’m unsure why it hasn’t been applied. Any insights or support would be appreciated!

[davevad93]

Hi @Zohaib-Atiq,

To redeem your Copilot PRO offer, click on this signup link.

To redeem others benefits, go to the pack offers page, scroll down to the "All offers" section and select any offer that suits you. If you are having problems claiming them, contact support by opening a ticket here, select "I am a verified student having trouble redeeming my Global Campus offers" and explain your issue.

[Zohaib-Atiq]

Thank you. It solved my issue.

[ruhulamin1398]

i am facing the same issue at the Faculty benifit,
i can create and manage class but copilot pro shows me to purchase

[bishaldsrija08]

Why was my GitHub Pro benefit approved but GitHub Copilot (free) not upgraded to Copilot Pro as faculty?
GitHub account: https://github.com/bishaldsrija08

[ForDota97]

Hi, I have the same issue here. I got my acceptance for github education but still is not upgrading to the Pro subscription. I did all the steps suggested to other users but it is not working. Could you help me with this? Thanks in advance

[elshayeb0]

Same issue here whenever i click the link it only redirects me without any upgrade to copilot.