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Description
The Download as PNG button produces an error "Sorry there was a problem downloading your png" on a scatter3d visualisation in a shiny app.
App is available here: https://gman-works.shinyapps.io/3D_Mapping/
Tested on Chrome and Opera.
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etpinard commentedon Jul 4, 2016
Interesting. Thanks very much for the report.
I copied your graph's
data
andlayout
and try thePlotly.downloadImage
in our dev playground and it worked.So I'm thinking there's something up with
Plotly.downloadImage
that makes it not work in all environments (just as reported in #683).I had to guess, this issue might be related to commit b0f6230
etpinard commentedon Jul 5, 2016
@GaborSzalai upon further inspection, I noticed that your app is using plotly.js
1.8.0
not the latest (1.14.1
as of today).The bug you're describing has been fixed since
1.13.0
via PR #604To image is working fine using in the latest plotly.js release: http://codepen.io/etpinard/pen/XKgObK
Marked as duplicate of #604