docs: include how-to information for getting help/reporting bugs #2395
Description
Requested Feature
It's common for errors reported in a reply by a Sopel instance to be inadequate for debugging what went wrong, so that the first step in getting a user the assistance they need is helping them locate and share the logs for their instance. It would be handy to have more of a formal "how to get help" narrative to make the experience more consistent for both users and helpers, and there may be other common advice/procedures that could be laid out in a document like that.
Problems Solved
No response
Alternatives
No response
Notes
There's some notes in CONTRIBUTING.md and some information about logger configuration in the docs that are good starting points for this request.
Some 'prior art' in other projects:
- The Littlest JupyterHub's Looking at Logs
- PyInstaller's When Things Go Wrong